THE JOURNEY OF MOOMAK SL (“MOOMAKBRAND”, “we”, “our”) is strongly committed to protecting your privacy and providing a safe online experience. We need to gather certain personal information from you in order to fulfill your requests and give you a better service. This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Please read the complete Privacy Policy below, as well as our Terms of Use. Please contact us if you have any questions at:

How We Collect the Information

We collect information once you register or subscribe to our newsletter, when you send us a message through any of our contact forms, and every time you fulfill your personal data during the purchase process.

The Information We Collect

We collect your name, mailing address and email. We don’t need you to provide any other personal information but this.

How We Use the Information

All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this Privacy Policy. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this Privacy Policy.

We will primarily use your personal information to provide products and services to you, for example:

  • To send information about our new products that could be of your interest, but only if you have previously agreed.
  • To analyze visits to the website and learn about the interests of our visitors in the aggregate and better understand your personal interests and needs, so we can improve our products and services and deliver the type of content, features and promotions that you are most interested in.

This information is then stored only for the purposes of faster checkout, and is not used for any other purpose.

How We Respond to Do Not Track Signals

Although some browsers offer a "do not track" feature in order for you to request that the websites you visit do not track your online activities, website is not currently set up to respond to do not track signals.


A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are only used by MOOMAKBRAND to allow you to use the website in the most efficient manner. Cookies allow you to place an order on our website, and allow us to enhance and personalize your online browsing and shopping experience. For example, we use cookies to:

  • Remember the items in your shopping basket
  • Recognize you when you return to our website
  • Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Please note, however, that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our website.

Sharing Information with Third Parties

Except as described in this Privacy Policy, MOOMAKBRAND does not sell, rent or trade any personal information you provide to us online or at our stores, nor do we share such information with third parties. We may disclose personal information about you to third parties who provide services to us and who agree to maintain the confidentiality of such information in accordance with this Privacy Policy and use the information only in connection with the services they provide.

Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We may need to share personal information with these third parties so that they can perform these services; however, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing those service.

Personal information submitted to or collected through this website may be stored and/or processed in Spain for the purposes described in this privacy policy. By using MOOMAKBRAND products and services (including our website), you consent to such transfer of information outside of your country.


From time to time, MOOMAKBRAND communicates to customers by e-mail to inform them of changes to, special offers that might become available, and other information we believe will be of interest to site visitors.

MOOMAKBRAND will send e-mails to you only if you opt-in to receiving MOOMAKBRAND e-mail messages, and you can easily unsubscribe any time you want by updating your contact preferences on our website or following the instructions contained in the e-mail. Notwithstanding the foregoing, you cannot opt-out of Order Emails as described below.

MOOMAKBRAND also uses your e-mail address to confirm your order and shipment of your order, and respond to any inquiries you make online. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving e-mails related to your orders (“Order Emails”).

Children’s Privacy

Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.

Access to Your Personal Information

MOOMAKBRAND will provide you with access to the personal information you provided to MOOMAKBRAND by allowing you to view, update or correct your information. In order to protect your privacy, MOOMAKBRAND takes steps to verify your identity before granting you access to your private information or enabling you to make corrections. MOOMAKBRAND will accomplish this through the use of passwords and personal data.


MOOMAKBRAND employs industry-standard security measures to protect the loss, misuse, and alteration of the information under our control. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.

Although we make good faith efforts to store information collected by MOOMAKBRAND in a secure operating environment, we cannot guarantee complete security. Information collected by MOOMAKBRAND will be maintained for a length of time appropriate to our needs.


You may request to stop receiving electronic communications from MOOMAKBRAND anytime. You can choose to cancel e-mails and text messages by updating your contact preferences on our website.

Alternatively, if you would like to have your name and contact information removed from receiving communications from MOOMAKBRAND, please contact us at